Our Services

Research and Data Services, End to End

From questionnaire design and fieldwork to data processing, analysis and reporting — organised the way our clients think about a project.

01
Market & Social Research

Market Research

Customer and supplier satisfaction surveys, product and packaging testing, corporate reputation studies, employee engagement surveys, mystery shopper surveys and advertising/communication research.

  • Customer & supplier satisfaction surveys
  • Product & packaging testing
  • Corporate reputation studies
  • Employee engagement surveys
  • Mystery shopper surveys
  • Advertising & communication research
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02
Programmes & Policy

Social Research & M&E

Monitoring and evaluation, formative research and opinion polling that help programmes understand knowledge, attitudes and practices, and track performance against results.

  • Baseline, midline & endline surveys
  • Impact evaluations
  • Formative research
  • Opinion polling
  • Household panel/longitudinal studies
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03
CAPI · CATI · CAWI · PAPI

Data Collection

Quantitative and qualitative data collection using Survey Solutions, Kobo, SurveyToGo, CSPro, Voxco and LimeSurvey, run by trained field teams fluent in local languages.

  • Household, facility & business surveys
  • Key informant interviews
  • Focus group discussions
  • Ethnography & immersion
  • Sampling & listing exercises
  • Field monitoring & supervision
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04
SPSS · Stata · Power BI

Data Processing, Analysis & Visualisation

Cleaning, validation, coding, weighting and statistical analysis, delivered as tabulations, dashboards and clear research reports.

  • Data cleaning & validation
  • Coding & weighting
  • Statistical analysis & tabulation
  • Dashboards & data visualisation
  • Research reporting
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05
Local & Minority Languages

Translation & Transcription

Translation and transcription in English, French and local and minority languages, supported by dedicated moderators and note-takers.

  • Translation, English/French/local
  • Transcription, all local languages
  • Moderation & discussion guide development
  • Recruiting & screening of participants
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06
Fieldwork Operations

Fieldwork Management & Quality Assurance

A field structure of regional coordinators, supervisors and enumerators, backed by a dedicated quality assurance team.

  • Questionnaire piloting & pretesting
  • Back-checks (min. 35%) & spot-checks (min. 10%)
  • Accompaniment (min. 15%) & GPS verification
  • Real-time monitoring & daily data checks
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Technology

Technology We Work In

Industry-standard tools for data collection, processing, analysis and visualisation.

Survey Solutions Kobo SurveyToGo CSPro Voxco LimeSurvey Excel SPSS Stata Power BI SQL
Our Approach

How We Work

Every project follows a structured approach that keeps quality and timelines on track.

01

Scope & Design

We evaluate project design, method and sample size against the analysis required, budget and timeline.

02

Build & Pilot

Questionnaire design, translation, CAPI scripting and pilot testing before fieldwork begins.

03

Fieldwork

Trained enumerators, supervisors and coordinators collect data with real-time quality checks.

04

Analysis & Reporting

Cleaning, validation, analysis and reporting delivered in the format the client needs.

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